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Refund Policy – QuickWrap
Thank you for shopping with QuickWrap! We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you will find information about our refund policy below.
Returns
We accept returns within 60 days of receiving your order. To be eligible for a return, the item must be:
* Unused.
* In the same condition as when you received it.
* In its original, unopened packaging.
Please note: The customer is responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for high-value items, as we cannot guarantee that we will receive your returned item.
Refunds
Once we have received and inspected your returned item, we will notify you whether your refund has been approved or declined.
If the return is approved, the refund will be processed to your original payment method within 7–10 business days.
Please note: Original shipping costs are non-refundable.
Exchanges
We do not currently offer exchanges. If you would like a different product, please return the original item for a refund and place a new order for the product you want.
Damaged or defective items
If you receive an item that is damaged or defective, please contact us within 7 days of receiving it. We will help you resolve the issue by offering a replacement or a refund. For damaged or defective items, we cover the return shipping.
How to return an item
Contact our customer service by email at info.dayleeecom@gmail.com to start the return process.
Provide your order number and the reason for the return.
Follow the instructions you receive to return the item.
Contact us
If you have any questions or concerns about our refund policy, you are very welcome to contact us:
Email: info.dayleeecom@gmail.com
Thank you for choosing QuickWrap! We value your trust and are here to make sure you are happy with your experience. 💜